Last Updated: April 24, 2026
At Gulcin Akarsu Dental Clinic, we value your privacy and are committed to protecting your personal and medical data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our clinic in Istanbul or use our website.
1. Information We Collect
As a healthcare provider, we collect various types of information to provide the best possible dental care:
Technical Data: IP address, browser type, and cookies collected during your website visit.
Personal Identification: Name, surname, date of birth, and passport/ID number.
Contact Information: Phone number, email address, and home address.
Health Data (Sensitive): Medical history, dental X-rays, allergies, current medications, and previous dental treatments.
2. How We Use Your Information
We process your data for the following purposes:
To improve our website’s user experience and analyze traffic.
To create personalized dental treatment plans.
To manage appointments and send reminders via WhatsApp, SMS, or email.
To fulfill our legal obligations under the Ministry of Health regulations.
3. Sharing of Your Data
We do not sell your personal data. However, your information may be shared with:
Third-Party Services: Secure payment providers or specialized software used for clinic management.
Dental Laboratories: To manufacture customized crowns, veneers, or implants.
Public Authorities: Only when required by law or official health regulations.
4. Data Retention
In accordance with healthcare laws, we are required to store medical records for a specific period (typically 10 to 20 years). Non-medical contact data will be stored as long as you remain an active patient or until you request its deletion.
5. Your Rights
You have the following rights regarding your personal data:
Withdrawal of Consent: You can opt-out of marketing communications at any time.
Access: You can request a copy of the data we hold about you.
Rectification: You can ask us to correct any inaccurate information.
Erasure: You can request the deletion of your data (subject to legal retention periods).
6. Security
We implement industry-standard security measures, including SSL encryption for our website and secure, encrypted servers for our patient management systems. Access to your medical records is strictly limited to authorized clinical staff.
7. Cookies
Our website uses cookies to improve functionality and analyze performance. You can manage your cookie preferences through your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Phone/WhatsApp: 05378957086
Email: info@gulcinakarsu.com
Address: Gulcin Akarsu Dental Clinic, Istanbul, Turkey.